Shipping - Documentation Executive

TCS is Hiring - Shipping - Documentation Executive

Location - Pune

Timings: Night Shift

RESPONSIBILITY:

• Ensure each document is handled within the agreed timeline.
• Ensure each document is handled with care with zero defects and achieves the require quality level.
• Meet vessel cut off’s and other deadlines.
• Understand the processes by country/Account and deliver expectations.
• To meet and exceed Productivity targets.
• Correspondence with customers for any queries, clarifications and amendments.
• Providing accurate, detailed and complete information “the first time and every time”.
• Communicate with internal and external customers constructively and in the most professional manner, thereby instilling confidence in the customers
• To be able to identify gaps and work with team leader to improve processes and enable efficiency.
• Flexible to work in shifts.