Job Description

Job Summary:


To deliver a great customer experience while assisting in the Pharmacy Department with cash register operation, customer service, stocking functions and cleaning to ensure the efficient operation of the department.

Minimum Required Qualifications:
The minimum required qualifications for this position include, but are not limited to, the following:

  • Must be 18 years of age or older.
  • Must maintain proper state licensing or certifications.
  • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
  • Ability to perform basic math.
  • Ability to stand/walk for the duration of a scheduled shift.
  • Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
  • Ability to work in varying temperatures.
  • Ability to tolerate dust and chemical agents during routine housekeeping duties.
  • Ability to interact with Customers in a friendly and helpful way.
  • Ability to work cooperatively with others.
  • Ability to work all assigned work schedules and comply with all time and attendance policies.
  • Ability to proficiently use all required computer hardware and software.
  • Ability to work overtime as assigned.
  • Must preserve confidentiality of information.
  • Must comply with all company policies and procedures.
  • Essential Job Functions:
    Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:

  • Greet all Customers and provide them with prompt, courteous service and assistance.
  • Accurately ring the sale of prescriptions.
  • Accurately and quickly collect proper payment and provide proper change.
  • Comply with State and Federal drug laws as regulated by the State Board of Pharmacy, HIPAA, the Drug Enforcement Agency and the Food and Drug Administration.
  • Maintain appropriate security of Pharmacy Department.
  • Exhibit the utmost professionalism and confidentiality when dealing with patients and their health information.
  • Answer the telephone in a friendly and efficient manner.
  • Take prescriptions from patients/customers and verify name, address, telephone number, date of birth, allergies, and insurance information.
  • Organize and stock pharmaceuticals as directed by Pharmacist.
  • Help Customers locate over-the-counter stock.
  • Be knowledgeable of products carried in the Department.
  • Complete the HIPAA Privacy and Security training modules.
  • Be familiar with the functions of the digital processing equipment and be able to differentiate between the various types of images and related merchandise (if applicable).
  • Maintain a clean, neat, organized and safe work environment.
  • Clean and sanitize all work surfaces, utensils and equipment in accordance with department Sanitation and QA standards.
  • Keep floor clear of debris and spills.
  • Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products.
  • Utilize and maintain equipment as required by department; report any equipment problems immediately.
  • Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights up to 50 lbs.
  • Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.
  • Check prices and be knowledgeable about location of items in the store.
  • Promote for sale any current charitable promotions to Customers.
  • Understand and adhere to Company shrink guidelines as relates to departmental operations.
  • Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Pharmacy operation.
  • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
  • Complete all applicable department training programs.
  • Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
  • Maintain punctual and regular attendance.
  • Work overtime as assigned.
  • Work cooperatively with others.
  • Perform other duties as assigned.
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