Job Description
Your Purpose
In line with current and future tourism trends, the Shore Excursions Product Development Manager oversees product content and delivery, negotiates costs, and develops new tours to grow revenue and enhance guest satisfaction in specific geographical regions.
Your Impact
- Lead the development of innovative shore excursion products and manage the tour program for assigned regions.
- Source and procure high-quality excursions in line with seasonal demand and company standards.
- Monitor market trends, guest preferences, and potential risks to develop effective action and improvement plans.
- Analyze guest feedback and satisfaction scores to drive continuous product and service enhancements.
- Build and maintain relationships with up to 100 tour operators, overseeing a portfolio of 1,000+ tours.
- Negotiate contracts with suppliers, manage large-scale bids, and optimize costs to ensure profitability and ef...
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