Short-Term Rentals Guest Experience Manager

HOLT is a hospitality operator and property management company running a portfolio of ~125 properties across multiple markets. Our portfolio spans homes, villas, apartments, and hotels — and we operate them with a hotel-level mindset: tight standards, fast response, and an owner's approach to protecting long-term asset value.

We manage the full guest journey end-to-end: online distribution across major OTAs, guest communication and support, on-the-ground coordination with local teams, housekeeping and maintenance workflows, and reputation management. Our goal is simple: deliver consistently excellent stays that drive elite reviews and strong repeat performance, while building systems that scale cleanly across markets and teams.

We're hiring a Guest Experience Manager to lead our Americas time-zone Guest Experience (GE) operation.

You will be responsibl...