Job Description

Showroom Customer Service Consultant – Aidacare Pty Ltd

Hours: Monday – Friday, Full Time Permanent. Reporting to: Diana Phillips – Regional Retail Manager.

About the Role

This role is a blend of customer service and administration (approximately 60/40). You will support clients in finding Assistive Technology that enhances mobility and independence, while also managing the administrative processes that make this possible.

Typical Day

  • Demonstrating products in the showroom with clients and therapists
  • Preparing quotes and processing orders
  • Managing online and email enquiries
  • Liaising with funding bodies to ensure client needs are met efficiently

Key Responsibilities

  • Provide face‑to‑face and online customer service, ensuring a positive client experience
  • Accurately prepare and process quotes, orders, and funding documentation
  • Navigate multiple compute...

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