Job Description
About:
Digitide started with a simple vision: To transform business operations and drive growth for enterprises across the globe. For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our clients master the digital age and stay ahead of the curve. With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider— we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
Visit: description:
Wining together and making Digitide a greater place to work.
We believe in giving you the empowerment, flexibility and resources to follow your ideas and do meaningful work in your own unique way. We value speed, agility and entrepreneurial spirit and are committed to providing you a safe, inclusive and nurturing work environment. We provide you with the support needed to grow and be the best you can possibly be. In return, you lead us to build a better business for everyone - our clients, our employees and the world.
Job Title: Site – HR Leader
Department: Human Resources
Location: Mumbai
Job Summary:
The Site HR Leader acts as a strategic partner to business leaders, leading the HRBP function across a headcount of 5000+ employees. This role is responsible for driving employee engagement, retention, diversity, and culture across business units while ensuring operational and strategic HR excellence. The role requires a highly proactive, people-centric, and hands on leader with a strong ability to influence and align people strategy with business goals.
Key Responsibilities:
Strategic HR Partnership
- Serve as a strategic advisor to business leaders, aligning HR strategy with business outcomes
- Drive workforce readiness and organization design to support growth and transformation
- Champion strategic HR initiatives with measurable impact
Employee Lifecycle Management
- Own the end-to-end employee lifecycle: hire to retire
- Ensure consistent delivery of onboarding, performance management, talent development, and exits
- Implement scalable HR processes for a high-volume workforce
Employee Engagement & Culture
- Lead initiatives that improve e NPS, employee satisfaction, and workplace culture
- Design and execute engagement strategies that are inclusive, data-backed, and action oriented
- Foster a high-performance, inclusive, and people-first culture
Attrition Management & Retention
- Analyze trends and reasons for attrition across various levels
- Design and implement retention frameworks, especially for associate and agent populations
- Engage with business heads to address people risks proactively
Diversity, Equity & Inclusion (DEI)
- Champion DEI efforts to build a more inclusive, representative workforce
- Collaborate with cross-functional teams to integrate DEI into hiring, development, and promotion processes
People Analytics
• Use data and insights to drive decisions around performance, engagement, attrition, and workforce planning
• Build a strong analytics-driven HRBP culture
Required Qualifications
- Bachelor’s degree in HR, Business, or a related field; MBA preferred
- 15+ years of progressive HR experience in IT & BPO sectors
- Experience managing a large-scale workforce
- Proven track record in leading HRBP teams and initiatives
Key Skills and Competencies
- Strategic thinking with strong operational depth
- Affable, influential, and highly people-centric leadership style
- Expertise in employee lifecycle management and organizational development
- Strong stakeholder management, communication, and problem-solving skills
- Proficiency in HRIS platforms and in HR Analytics
- High emotional intelligence and ability to manage complex people issues
Work Environment and Conditions
- Full-time position based in Chennai
- May involve occasional travel across Bangalore.
Soft Skills
- Strong business acumen and organizational understanding
- Empathy-driven leadership with an execution-first mindset
- Ability to work cross-functionally in a fast-paced environment
Why Join Us?
- Opportunity to drive HR strategy and transformation at scale
- Lead and influence people practices for a 20 K+ workforce
- Work in a dynamic, innovation-led, and collaborative culture
- Competitive compensation and growth opportunities
Digitide started with a simple vision: To transform business operations and drive growth for enterprises across the globe. For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our clients master the digital age and stay ahead of the curve. With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider— we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
Visit: description:
Wining together and making Digitide a greater place to work.
We believe in giving you the empowerment, flexibility and resources to follow your ideas and do meaningful work in your own unique way. We value speed, agility and entrepreneurial spirit and are committed to providing you a safe, inclusive and nurturing work environment. We provide you with the support needed to grow and be the best you can possibly be. In return, you lead us to build a better business for everyone - our clients, our employees and the world.
Job Title: Site – HR Leader
Department: Human Resources
Location: Mumbai
Job Summary:
The Site HR Leader acts as a strategic partner to business leaders, leading the HRBP function across a headcount of 5000+ employees. This role is responsible for driving employee engagement, retention, diversity, and culture across business units while ensuring operational and strategic HR excellence. The role requires a highly proactive, people-centric, and hands on leader with a strong ability to influence and align people strategy with business goals.
Key Responsibilities:
Strategic HR Partnership
- Serve as a strategic advisor to business leaders, aligning HR strategy with business outcomes
- Drive workforce readiness and organization design to support growth and transformation
- Champion strategic HR initiatives with measurable impact
Employee Lifecycle Management
- Own the end-to-end employee lifecycle: hire to retire
- Ensure consistent delivery of onboarding, performance management, talent development, and exits
- Implement scalable HR processes for a high-volume workforce
Employee Engagement & Culture
- Lead initiatives that improve e NPS, employee satisfaction, and workplace culture
- Design and execute engagement strategies that are inclusive, data-backed, and action oriented
- Foster a high-performance, inclusive, and people-first culture
Attrition Management & Retention
- Analyze trends and reasons for attrition across various levels
- Design and implement retention frameworks, especially for associate and agent populations
- Engage with business heads to address people risks proactively
Diversity, Equity & Inclusion (DEI)
- Champion DEI efforts to build a more inclusive, representative workforce
- Collaborate with cross-functional teams to integrate DEI into hiring, development, and promotion processes
People Analytics
• Use data and insights to drive decisions around performance, engagement, attrition, and workforce planning
• Build a strong analytics-driven HRBP culture
Required Qualifications
- Bachelor’s degree in HR, Business, or a related field; MBA preferred
- 15+ years of progressive HR experience in IT & BPO sectors
- Experience managing a large-scale workforce
- Proven track record in leading HRBP teams and initiatives
Key Skills and Competencies
- Strategic thinking with strong operational depth
- Affable, influential, and highly people-centric leadership style
- Expertise in employee lifecycle management and organizational development
- Strong stakeholder management, communication, and problem-solving skills
- Proficiency in HRIS platforms and in HR Analytics
- High emotional intelligence and ability to manage complex people issues
Work Environment and Conditions
- Full-time position based in Chennai
- May involve occasional travel across Bangalore.
Soft Skills
- Strong business acumen and organizational understanding
- Empathy-driven leadership with an execution-first mindset
- Ability to work cross-functionally in a fast-paced environment
Why Join Us?
- Opportunity to drive HR strategy and transformation at scale
- Lead and influence people practices for a 20 K+ workforce
- Work in a dynamic, innovation-led, and collaborative culture
- Competitive compensation and growth opportunities
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