Site Reliability Engineer 3

Who We Are:

Wayfair leads e-commerce for all things home, driven by modern tech. We seek sharp thinkers who design scalable systems while keeping a startup mindset. Our culture values fast, data-driven innovation. The Observability team needs experienced engineers skilled in cloud-native design, legacy maintenance, and SRE best practices—plus ideas for improvement! We collaborate across Tech to ensure platforms and services are production-ready, contributing to both platform and software codebases.

What You’ll Do:

● As a DevOps Engineer, you will join our team to help grow our systems into best-in-class

for efficiency, stability, observability, velocity, and scale in the e-commerce space,

engage with the product and engineering team from Day 1 to design, build and maintain

the system / software proactively

● Influence the design and architecture of Wayfair system as part of Cloud Enablement

journey whilst maintaining our critical pieces of Legacy Tools; collaborate with

development teams to design scalable and reliable systems, considering aspects such

as fault tolerance, availability and performance

● Work with both software engineers and platform Engineers to optimize and develop

repeatable systems for the two sides to leverage each other. There’s a wide range of

opportunities to both guide the broad conversation and dive into the nuance of our code

& architecture

● Help service owners build realistic SLOs, set SLAs and error budgets, and ensure

production services have “reliability” built into their design

● Even after self-healing and automation done by you –provide production support and

creatively solve challenging engineering problems across our stack

● Participate in a shared on-call schedule managed across Engineering

● Automate repetitive tasks to increase efficiency and reduce human error

● Mentor new hires and other engineers by example, tech talks, paired programming, and

other avenues to increase technical efficiency across the organization.

We Are a Match Because You Have:

● 6+ years experience working in DevOps or SRE role, or software development with an

understanding of Cloud Infrastructure

● Experience with cloud platforms GCP, AWS, Azure, and containerization technologies

(e.g. Docker, Kubernetes)

● Experience with server-side software engineering (Python, Go, Java, BASH etc)

● Design experience with distributed systems, microservices architecture, and related

technologies

● Strong understanding of monitoring and alerting, with a focus on performance monitoring

and tracing instrumentation & SLI/SLO/SLAs

● Experience decoupling monolith services a plus

● Knowledge of CI/CD pipelines and version control systems (e.g., Git).

● Excellent communication skills across engineers, product managers, and business

stakeholders alike

● Knowledge of configuration management tools (e.g. Puppet, Ansible, Chef, Terraform)

● Passion for leading a large, cross-cutting technical initiative to delivery, cross-functional

consensus building and influencing design decisions

● Ample experience gathering and balancing requirements from technical and business

stakeholders, and reaching consensus on prioritization

● Experience mentoring engineers and leading code reviews