Job Description

Position Purpose: Support ProcessPlus (new Camunda CoE platform developed to support Process Orchestration and workflow automation)

Responsibilities

Direct Responsibilities

  • · Provide L1 Production Support for the Camunda platform
  • · Automate away toil using a combination of scripting, tooling, and process improvements
  • · Drive transformation strategies involving infrastructure / platform hygiene
  • · Implementing new technologies or processes to improve efficiency and reduce costs e.g.:- CI/CD implementation
  • · Monitoring system performance and capacity levels to ensure high availability of applications with minimal downtime
  • · Investigating any service disruptions or other service issues to identify their causes
  • · Performing regular audits of computer systems to check for signs of degradation or malfunction
  • · Developing and implementing new methods of measuring service quality and customer satisfa...

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