Site Reliability Engineer

The Site Reliability Engineer (Senior SRE) will report to the SRE Manager in support of the Royal Caribbean website by utilizing application and user performance data to guide informed decision‑making. The SRE will use application and user performance metrics collected from various sources and tools to support tasks such as initial triage of critical production incidents, bug analysis, implementation of best practices in site reliability engineering, infrastructure optimization, and seamless collaboration between internal teams and external service providers, among other operational initiatives.

Essential Duties and Responsibilities

At a high‑level, responsibilities for this role will include:

Product Health

• Responsible for the Incident Management, Application Performance, Configuration Management and Operational Readiness of the products within her/his ownership. Partners with and collaborate closely with stakeholders from the various te...