Site Reliability Engineer

Who We Are

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

Role Description

Site Reliability Engineer - Lead I - Software Engineering

The Opportunity

• Lifecycle Management & Vulnerability Management: Keep software and services up-to-date with monthly updates.
• Identify, report, and mitigate security vulnerabilities.
• System Reliability & Incident Management: Monitor system performance, uptime, and reliability.
• Handle incident response and management using ServiceNow and PagerDuty.
• Conduct blameless postmortems to analyze incidents and create actionable items for system improvements and prevention of future occurrences.
• User Support & Documentation: <...