Job Description
Position Purpose:
Support ProcessPlus (new Camunda CoE platform developed to support Process Orchestration and workflow automation)
Responsibilities
Direct Responsibilities
· Provide L1 Production Support for the Camunda platform
· Automate away toil using a combination of scripting, tooling, and process improvements
· Drive transformation strategies involving infrastructure / platform hygiene
· Implementing new technologies or processes to improve efficiency and reduce costs e.g.:- CI/CD implementation
· Monitoring system performance and capacity levels to ensure high availability of applications with minimal downtime
· Investigating any service disruptions or other service issues to identify their causes
· Performing regular audits of computer systems to check for signs of degradation or malfunction
· Developing and implementing new methods of measuring service quality and customer satisfaction
· Conducting capacity planning to ensure that ne...
Support ProcessPlus (new Camunda CoE platform developed to support Process Orchestration and workflow automation)
Responsibilities
Direct Responsibilities
· Provide L1 Production Support for the Camunda platform
· Automate away toil using a combination of scripting, tooling, and process improvements
· Drive transformation strategies involving infrastructure / platform hygiene
· Implementing new technologies or processes to improve efficiency and reduce costs e.g.:- CI/CD implementation
· Monitoring system performance and capacity levels to ensure high availability of applications with minimal downtime
· Investigating any service disruptions or other service issues to identify their causes
· Performing regular audits of computer systems to check for signs of degradation or malfunction
· Developing and implementing new methods of measuring service quality and customer satisfaction
· Conducting capacity planning to ensure that ne...
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