Job Description

Site Reliability Engineer – GDL, Jalisco, Mexico

We are currently seeking a Site Reliability Engineer to join our team in GDL, Jalisco (MX-JAL), Mexico (MX).

Responsibilities

  • Perform L1.5 activities such as monitoring, deployment, rollback.
  • Monitor the efficiency of the Azure cloud systems to prevent outages and initiate an Incident Management bridge in case of an outage.
  • Troubleshoot Azure resources, escalating to Level 3 (Software Development Team) as necessary.
  • Independent thinking: identify root causes and proactively address potential issues.

Qualifications

  • Understanding of the Microsoft Azure Cloud – ideally Azure Fundamentals certified or a Computer Science/Information Systems Management degree.
  • Familiarity with PaaS and IaaS (VMs, Storage, EventHub, Service Fabric Cluster (SFC), Azure Kubernetes Service (AKS), CosmosDB, SQL Server, IoT Hub, Databricks, KeyVault, Datalake).
  • Understanding of Internet of Things (IoT) concepts – telemetry, ingestion, processing, data storage, reporting.
  • Experience with DevOps tools: Octopus, Bamboo, Terraform, Azure DevOps, Jenkins, Github, Ansible.
  • Experience with container orchestration platforms (e.g., Kubernetes).
  • Proficiency in scripting: PowerShell, Python.
  • Knowledge of NoSQL and SQL databases and their maintenance.
  • Experience with monitoring and logging systems (LogAnalytics, Splunk, ELK, Prometheus, Nagios, Zabbix, etc.).

Job Segment: Cloud, Computer Science, Information Systems, SQL, Database, Technology

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