Job Description

**FICO (NYSE: FICO)** is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!**The Opportunity***“T**he Site Reliability Engineering group is a global team tasked with providing 24x7 operational support of the company's Cloud, SaaS, ASP and hosted solutions. Those who excel in this role have the willingness and ability to jump in and learn new technologies as well as move between them quickly.”*– Vice President, Site Reliability Engineering.**What You’ll Contribute*** Support the full stack of Public Cloud, Private Cloud and hosted web-based applications.* Customer centric focused driving a commitment towards preventing recurring problems and enhance support processes.* Manage the operations and stability of the environments in accordance with established procedures and best practices* Contribute to continuous improvement within those processes and procedures.* Drive i...

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