Site Reliability Engineering Manager

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is widely used in public cloud, data science, AI, engineering innovation and IoT initiatives. The company is a pioneer of global distributed collaboration, with over 1200 colleagues in more than 80 countries and very few office‑based roles.

We are hiring a Site Reliability Engineering Manager to lead a high‑performance team that combines operations management, software engineering and product development in a single high‑value role. You will be a Linux and operations expert, and a great manager capable of leading an agile devops team.

The Information Systems team at Canonical runs services used by over 60 million Ubuntu users, pioneering new approaches to large‑scale information systems. We own the entire devops lifecycle, advancing infra‑as‑code, Kubernetes, and cloud‑native operations. The role is fully distributed, with teams in EMEA, APAC and the Americas.

Location: Remote in the APAC and EMEA region.

• Lead your team in daily agile devops practices
• Represent the IS team to stakeholders, customers and internal teams
• Organise, coordinate and drive internal projects
• Mentor engineers to improve their skills
• Identify and measure team health indicators
• Implement structured engineering and operations processes
• Ensure proper focus on priorities, milestones and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services consistently and on time

• Drive the ability to go above and beyond expectations
• Proven experience delivering software using infrastructure as code
• Proven experience managing devops teams for SAAS or similar offerings
• Understanding of testing methodologies and maintainable code quality
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Ability to travel twice a year, for company events up to two weeks long
• Exceptional academic track record from high school and university

• Experience with Ubuntu system administration
• Experience with agile software development methodologies
• Experience working in and managing distributed teams

• Distributed work environment with twice‑yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long‑haul company events

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Engineering and Information Technology
• Industries: Software Development

Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives and background create a better work environment and better products. We will give all applicants fair consideration.