Site Reliability Engineering Manager

As a Service Delivery Team Manager , your role is to grow the leaders who grow the teams. You’ll work closely with a group of Service Delivery Team Leads and their SRE teams, supporting them in delivering high-impact support to partners while developing as thoughtful, capable leaders.

You set the tone not only for operations, but also for culture. You lead by example—demonstrating what it means to live shared beliefs, vision, mission, and methods through clear communication, strong follow-through, and genuine care for both the team and customers.

You’re expected to:

• Manage a team of Service Delivery Team Leads and indirectly support SRE teams across multiple customer environments.
• Align operations with customer goals and ensure consistent delivery of high-quality, reliable support.
• Foster a culture of trust, accountability, and continuous learning.
• Serve as a steady presence for team leads—guiding their growth, ...