Site Reliability / Gitops Engineer

Site Reliability / Gitops Engineer at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used across public cloud, data science, AI, engineering innovation, and IoT. The company is a pioneer of global distributed collaboration with 1200+ colleagues in 75+ countries.

We are hiring a Site Reliability / GitOps engineer to join our Information Systems (IS) team. This role is an opportunity for an automation‑first technologist with a passion for Linux to build a career with Canonical.

Job Summary

The IS team supports and maintains all of Canonical's IT production services. As an SRE & GitOps engineer you will drive operations automation, both in our private clouds and public clouds, using open source infrastructure‑as‑code tools, CI/CD pipelines, and Canonical's leading products for software operation automation.

Responsibilities

• Apply your experience of IaC to develop infrastructure‑as‑code practices within IS by constantly increasing automation and improving IaC processes
• Automate software operations for reusability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
• Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical
• Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
• Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures
• Provide assistance and work with globally distributed engineering, operations, and support peers
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks
• Share your experience, know‑how and best practices with other team members in design sessions, mentorship and "doing work together"
• Carry final responsibility for time‑critical escalations

What we are looking for

• A deep experience of, and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes both to applications and infrastructure
• Strong modern engineering background (peer‑review, unit testing, SCM, CI/CD, Agile)
• Python software development experience, with large projects
• Practical knowledge of Linux networking, routing, and firewalls
• Affinity with various forms of Linux storage, from Ceph to Databases
• Hands‑on experience administering enterprise Linux servers
• Extensive knowledge of cloud computing concepts and technologies
• Bachelor's degree or greater, preferably in computer science or related engineering field
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in‑person
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
• A willingness to be flexible and able to learn new things quickly
• Be inspired by the needs of fast‑changing environments
• Happy to work within distributed teams
• Be passionate and familiarized about open‑source, especially Ubuntu or Debian

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Engineering and Information Technology

Industries

• Software Development

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. The majority of colleagues work from home.

Equal Opportunity Employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.