Site Solutions Associate

Job Overview
The Site Solutions Associate will assist the project teams in managing the investigator site reimbursement process of invoicing, accounts payables, and budget data entry. The Site Solutions Associate will be responsible for creating one-time billings for sites within the department’s proprietary systems. In addition, the Site Solutions Associate will assist with reviewing and distributing emails that are received in the department’s shared mailbox to the proper support team, as well as responding to Level I inquiries. Level I inquiries are defined as those indicated within the Customer Support Standard Operating Procedures (SOP). The Site Solutions Associate will also be responsible for various project support and administrative tasks throughout the lifecycle of a study operated within IQVIA Clinical Trial Payments.
Essential Functions
• Manages end-to-end investigator payment process including the coordination and facilitation of grants to investigators inv...