Job Description
Roles & Responsibilities
To assist Manager - Operations on day-to-day operations by following our Standard Operating Process.
To assist Manager - Operations on day-to-day operations by following our Standard Operating Process.
- The Site head role is a high intensity, high responsibility and hands on role.
- The role requires an individual to be highly involved in the day to day operations and be able to track and follow up on service levels.
- Maintain healthy relationship with client/employees.
- Vendor relationship & on-the-go training.
- Managing and minimizing process and system deviations.
- Managing delivery SLAs and maximizing customer satisfaction.
- Engaging vendors & maximizing their business involvement.
- Assertive and persistent in approach with an attitude of getting work done.
- Amicable and able to form and foster business relationships.
- Ability to handle conflict professionally.
- Ability to connect to on ground realit...
Apply for this Position
Ready to join GoKhana? Click the button below to submit your application.
Submit Application