Site Support (L2) Engineer

Maxana is looking for a dedicated L2 Site Support Engineer ( to join our team. In this role, you will be responsible for providing on-site technical support for end-users, ensuring smooth operation of IT systems, and responding to various support requests. As a crucial part of our IT support team, you will handle troubleshooting, maintenance, and hardware/software installation for a diverse range of technologies.

• Provide on-site technical support to end-users, addressing a wide range of issues promptly.


• Install, configure, and maintain IT equipment including computers, printers, and networking devices.


• Troubleshoot hardware and software issues and escalate unresolved problems as necessary.


• Collaborate with remote teams to resolve complex technical issues.


• Assist in the setup and deployment of new technologies and systems.


• Document support activities, manage tickets...