Job Description

SMB Implementation Specialist

Job Number: 362725

Category: Other

Description: Job Title: SMB Implementation Specialist
Location: MASON, OH
Zip Code: 45040
Duration: 3+ Months
Pay Rate: $25/hr.
Keyword's: #MASONjobs; #Specialistjobs.
Start Date: Immediate

Job Description:
Key Responsibilities:
* Lead and coordinate SMB client implementations from kickoff through completion, ensuring key milestones are met on time.
* Serve as the primary point of contact for clients and brokers during the implementation process.
* Act as a liaison between clients and internal departments (Sales, Operations, etc.) to gather requirements and ensure accurate system setup.
* Track project status and report progress, issues, and risks to the Implementation Manager.
* Conduct virtual meetings with clients and internal teams to review implementation steps and resolve outstanding needs.
* Document client requirements clearly and manage up...

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