Job Description

**Job Summary**



The SME-Policy Servicing role is crucial for ensuring efficient policy management and servicing within our organization. With a focus on MS Office skills and a background in Property & Casualty Insurance the candidate will contribute to optimizing policy processes and enhancing customer satisfaction. This hybrid role requires adaptability to rotational shifts offering a dynamic work environment.



**Responsibilities**



+ Oversee the policy servicing process to ensure accuracy and compliance with company standards

+ Provide expert guidance on policy management utilizing MS Office tools to streamline operations

+ Collaborate with cross-functional teams to enhance policy servicing workflows and improve efficiency

+ Analyze policy data to identify trends and opportunities for process improvement

+ Develop and implement strategies to optimize policy servicing and customer satisfaction

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