Job Description

In the scope of two large ServiceNow CSM/ITSM/ITAM transformation project s, we are looking to reinforce our ServiceNow technical team.

In this role you:

The resource will join a project where an external vendor is delivering the implementations. Its role would be to improve the overall quality and take over more complex / sensitive topics that must be delivered on time.

Deliverables we expect:
  • Translating business requirements into ServiceNow features focusing on minimizing the level of customizations
  • Collaborating with the ServiceNow Architect on the design, development and support of ServiceNow solutions, employing best practices in architecture, design and development.
  • Delivering ServiceNow CSM or ITSM & ITAM implementations including one or several of the following:
    • Core platform implementations (case, incident, mim, service catalog…)
    • CSM Portal / Employee Center enhancements
    • Integrations with 3rd party...

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