SOC Engineer

Overview of the role  

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.  

We are seeking a SOC Engineer who will play a pivotal role in onboarding, deploying, and optimising the technologies and processes that underpin our managed security services. 

What will you be doing?  

• Lead customer onboarding activities, integrating new environments and configuring detection baselines, automation, and playbooks. 

• Deploy, tune, and optimise detection rules and correlation logic to reduce false positives and improve alert fidelity. 

• Configure and enhance log ingestion pipelines, enrichment workflows, dashboards, and reporting to support SOC operations and customer visibility. 

• Develop, maintain, and improve customer SOPs, runbo...