Social Media Executive

Official Job Title: Engagement Executive

The Social Media Executive (Engagement Executive) is responsible for setting the standards for core engagement team services and spearheading projects to evaluate and, where necessary, improve processes or protocols to ensure work quality at all times.

The role stays up-to-date with the latest industry trends, technologies, and best practices and is able to identify new opportunities and strategies for improving overall performance and growth.

DUTIES AND RESPONSIBILITIES

SOCIAL MEDIA EXPERTISE

• Be updated with industry and social media trends in order to be proactive in actualizing business opportunities (service upsell, page growth) and cascade this to your respective team
• Trend Reports
• Social Media Best Practices Tracker
• Social Media Updates Tracker

COMMUNITY MANAGEMENT

• Support in implementing social media and communication ca...