Job Description

Advert Text

We are looking for a Full-time Soft Services Manager to join our team in Cootehill, Co Cavan 


Working Pattern: Monday to Thursday, from 08:00 - 16:30 Friday 08:00 - 15:30

Job Description

  • Manage the operational delivery of a premium facilities services contract portfolio, ensuring high service standards and full SLA compliance.
  • Lead and develop a team of operatives and supervisors, supporting recruitment, training, coaching, and performance management.
  • Build and maintain strong client relationships, ensuring consistent satisfaction and effective issue resolution.
  • Oversee scheduling, payroll, rostering, and HR compliance to ensure smooth daily operations.
  • Ensure safe systems of work and full health & safety compliance across all sites.
  • Monitor, report, and manage performance against KPIs, producing timely client reports and service reviews.
  • Drive cost control and efficiency improvements to maxim...

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