Software Co-ordinator

We are looking for a Software Coordinator / ERP Coordinator to manage and oversee the company's software and ERP systems. This is a non-technical, functional role focused on coordination, user support, training, and vendor communication.

Key Responsibilities:

• Manage day-to-day operations of company software / ERP systems
• Understand user queries and software-related issues and coordinate their resolution
• Log, track, and follow up on bugs or system issues with software vendors or support teams
• Train employees on software usage, workflows, and best practices
• Conduct onboarding and refresher training sessions for staff
• Prepare basic user guides, SOPs, and process documentation
• Generate and review software reports for management
• Monitor data accuracy and proper software usage across departments
• Coordinate with software vendors for updates, improvements, and issue resolution