Software Development Engineer

PRIMARY FUNCTIONS (RESPONSIBILITIES):

• Collaborate cross-functionally with business and other IT teams across Delta.
• Champion development and integration standards, best practices, and their related deliverables
• Work closely with the Salesforce Process Architect and related IT teams Advisory Developers to ensure designs adhere to Salesforce best practices and are built for scalability.
• Deliver processes and components that can be maintained by the business into the future using native Salesforce features and functions whenever possible.
• Use GitLab for source control and understand how to properly deploy code between environments.
• Design, develop, and deploy Apex classes, triggers, test methods, and Lightning web components to meet the businesss requirements.
• Debug existing code and improve legacy unit tests.
• Participate in the creation of documentation to ensure that no component or process is a closed system.
• Optimize and improve existing Salesforce implementations so that every team is achieving the maximum benefit from their investment in Salesforce.
• Work to continually understand the new features added to Salesforces products and aid the business in regression testing as needed to avoid disruption from any Salesforce-side upgrade.
• Act with urgency and a sense of ownership in the broader scheme of Deltas success
• Support off-hours problems when they arise.

WHAT DO YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS):

Technical Competencies:

• Bachelors degree in Information Systems, Computer Science or related field
• 3 years of enterprise experience developing Salesforce.com products
• A strong desire to maximize native Salesforce functions and to adopt scalability as a core design principle in all projects
• Experience in Service cloud implementation
• Understanding of object-based model and governor limits in Salesforce
• Experience in working with asynchronous and synchronous processes
• Understanding of advanced admin features - Example: flows, Dynamic forms
• Good understanding and hands on experience of Object oriented programming, advanced use of service cloud and Messaging in App on Web with Einstein bots.
• Works well with individuals at all levels of Salesforce experience
• Deep familiarity with how to troubleshoot integrations in the UI and when to lean on developers support
• Understand how to get to the root cause of user issues within Salesforce
• Robust experience in Service Cloud features in an operationally-critical context
• Embraces diverse people, thinking and styles
• Consistently makes safety and security, of self and others, the priority
• Apex, LWC
• Java then switched to salesforce

Behavioral Competencies:

• Ability to work in collaborative environments and embrace diverse perspectives.
• Communicate clearly and concisely, express thoughts and ideas effectively, and embrace cultural differences with respect when engaging with others.
• Ability to engage effectively with peers and stakeholders to build strong partnerships.
• Prioritize, maintain focus, and consistently deliver commitment.
• Proactively understand customer expectations and willingness to create customer-based solutions.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

• Exposure to diverse lines of business using Salesforce in different ways
• Able to clearly articulate the pros and cons of why you would use a particular method to achieve a solution
• Unafraid to offer suggestions if there may be a more efficient way to do something

ID- DELVC19