Job Description
Exchange platform is an India-first affordability initiative. The program allows customers to return their old devices and get a discount on the new devices that they are purchasing. Since the program's inception in 2016, it has grown very rapidly and has become a key lever for Amazon India business. Our vision for Exchange is to enable a customer in any location to avail the best value on the product(s) s/he exchanges to buy a product from any category. In the coming years, the main focus of the program is going to be in the following areas - 1) Provide more opportunities and increase categories for exchange 2) Reach more customers with exchange offers 3) Improve discoverability of Exchange and provide exchange as ingress page 4) Enhance customer experience post exchange orders. In addition to this provide best experience for exchange partners to increase their value and competition which in turn can benefit customers.
Our Development team plays a pivotal role in this program, with...
Our Development team plays a pivotal role in this program, with...
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