Software Development Engineer in Test

TigerConnect transforms healthcare with the industry's most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor's offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We're a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.

The SDET III will work cross-functionally with an integrated team of developers, product managers, and QA Engineers for test planning and development, automation requirements, tools creation, and evaluate/enhance and build automation frameworks.

What You'll be doing:

• Evaluating our currently existing automation framework and test scripts and driving any necessary changes
• Driving internal Quality initiatives to support the organizations goals and objectives
• Defining, developing, maintaining, and executing the automation of test scripts to provide robust test coverage with no supervision needed
• Developing an easy-to-understand test coverage matrix and report on automation's successes and failures
• Creating and building new tools to help Engineers implement their own test scripts within the automation framework
• Ensuring that User Stories and/or system requirements are satisfied for internal and external application users
• Confirming automation coverage and test execution is complete during each sprint and prior to release
• Providing guidance and support for other Engineers on automation initiatives
• Involvement in new feature automation supporting the development team
• Conducting feasibility studies on comprehensive test plans that drive the automation strategy
• Handling test-leveling exercises to determine the best test layer to secure code quality
• QA Lead projects within a multi-tiered system architecture and guides a team of test automation engineers from project inception to release

What you Bring:

• 3+ years of full-time, hands-on SDET experience in an agile environment
• Working experience with build tools such as Jenkins and GitHub
• Experience automating in all the following functional areas: web applications, iOS and/or Android mobile applications, and backend APIs
• Experience with automation tools such as Appium, XCTest, Xcode, and Android Studio
• Developed automation in a Continuous Integration and Continuous Delivery development process
• Proven expertise in mobile testing, development and software design is required; solid working knowledge of Selenium and coding languages (Python, and JS)
• Performed load testing on applications and services using jMeter or a similar performance testing tool and evaluated results
• Experience working with external testing solutions such as SauceLabs or BrowserStack
• Bachelor's degree in Computer Science, Computer Engineering, or related field is preferred.
• Knowledge of QA methodologies, including functional, performance, regression, black-box, and white-box testing
• Excellent written, verbal, and interpersonal communication skills
• Healthcare, SaaS, or Enterprise industry experience is a plus
• Highly autonomous with a willingness to own projects and learn new skills to solve technical problems
• Be an idea generator to continue to bring the automation practices in line with the industry standards and operations
• Proactively take on complex tasks or issues that may arise in production and perform root cause analysis on the current automation in place
• Advanced coding skills to script and automate new features and refactor existing features
• Guides and trains other engineers on the framework

Perks & Benefits We Offer:  

• Join us in our prime office space in the heart of Mexico City's Reforma area; Our hybrid teams unite top talent from Mexico, the US, and beyond, offering flexibility and collaboration

• Enjoy our comprehensive benefits with excellent private medical, dental, vision, and life insurance coverage for you and your family

• Focus on your well-being through our wellness reimbursement program and company-wide wellness days (extra days off to rest and recharge)

• Take advantage of extra perks and benefits, including a savings fund, monthly teleworking allowance, grocery vouchers, and travel insurance

• In addition to the minimum days off required by law, our Flexible Time Off  program gives you extra time to enjoy the things you love

• Join a mission-driven team committed to making a real impact in the world of healthcare

Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We've been recognized as one of the Best Places to Work in Los Angeles (2022, 2023, 2024, 2025), as well as on the list of Best Paying Companies with the Best Perks & Benefits We were also honored to be named to Inc. 5000's list of Fastest Growing Companies. 

TigerConnect is an equal opportunity employer and values diversity at our company We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.