Job Description
**Req ID**:
We are currently seeking a Software Development Specialist Advisor to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
**Tibco Support AMS - Sr. Analyst**
As the API Integration AMS Sr. Analyst, you will be responsible for:
- L2 and L3 production support including corrective, preventive, adaptive and perfective maintenance.
- Taking the ownership of reported issues and making sure that they reach the desired resolution - including troubleshooting, internal communication, and providing feedback on a regular basis.
- Making sure the inter and intra team coordination for effective resolution of the incidents.
- Supporting and maintaining the Tibco runtime platform.
- Leading the activities such as production monitoring, break fix resolution including bridge calls, problem solving, gap analysis and configuration correction.
- Meetings with vendor support for any version updates and implementing it in all the environments.
- Identifyin...
We are currently seeking a Software Development Specialist Advisor to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
**Tibco Support AMS - Sr. Analyst**
As the API Integration AMS Sr. Analyst, you will be responsible for:
- L2 and L3 production support including corrective, preventive, adaptive and perfective maintenance.
- Taking the ownership of reported issues and making sure that they reach the desired resolution - including troubleshooting, internal communication, and providing feedback on a regular basis.
- Making sure the inter and intra team coordination for effective resolution of the incidents.
- Supporting and maintaining the Tibco runtime platform.
- Leading the activities such as production monitoring, break fix resolution including bridge calls, problem solving, gap analysis and configuration correction.
- Meetings with vendor support for any version updates and implementing it in all the environments.
- Identifyin...
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