Software Engineer, AI Agent

Sendbird is on a mission to build the AI workforce of tomorrow. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,+ of the world’s most popular apps—including industry leaders like Match Group, Virgin Mobile, Noom, Hyundai, and Redfin—Sendbird powers over 7 billion messages every month.

Sendbird is seeking a Senior Software Engineer, AI Agent to lead core initiatives across our AI Agent platform. This role is central to scaling Sendbird’s vision for proactive, intelligent agent-based customer engagement.

You’ll own complex projects end-to-end—from scoping and architecture to implementation and delivery. You’ll act as a technical mentor, push innovation in agent orchestration, and bringdeep experience in AI/ML and LLM-based systems. The ideal candidate combines technical fluency with a builder’s mindset, bringing AI-powered experiences to life for customers at scale.

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