Software Engineer – Conversational AI & Messaging

Job Description

Work Arrangement:

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Austin, TX, or Warren, MI three times per week.

The Role

The Messaging andConversationalAI team is seeking a skilled Software Engineer to contribute to the development of next-generation, customer-facing AI chat solutions. In this role, you will help bridge the gap between advanced Artificial Intelligence and practical customerassistance, building virtual assistants that serve General Motors customers globally.

As a core contributor, you willbe responsible forthe implementation and maintenance of conversational experiences. You will exercise independent judgment to resolve non-routine problems in the Natural Language Understanding (NLU) and Generative AI space within established guidelines. You will collaborate with senior engineers and product managers to deliverperformant, production-g...