Software Engineer (Integration)

Overview

As a senior software engineer on the Customer Success team, you will be key to our customers' success. Your role is to ensure the effective and efficient delivery of the company's technology, enabling its customers to successfully leverage our solutions to achieve their business goals. You will be a trusted technical advisor, helping them maximize the value of their experience.

Responsibilities

• Technical Leadership & Mentoring: Guide and mentor junior team members on best practices and processes. You'll provide technical leadership to a small team, effectively delegating tasks and ensuring successful follow-through.
• Customer Advocacy: Take ownership of a portfolio of customers, serving as their internal champion within the company. You'll ensure their success by understanding their needs, driving problem resolution, and delivering technical consultancy and training (both on-site and off-site).
• Problem-Solving: Leverage your...