Software Engineer, IoT Reliability (Remote North America)

Software Engineer, IoT Reliability (Remote North America)



The mission

Help bring the physical world online. We operate a nationwide fleet of Linux-based IoT devices that power a modern, data-rich platform for real-estate operations. Your work will keep hundreds of devices healthy, observable, and scalable so sites stay online and owners see real performance gains.



What you'll do

• Design and ship systems that monitor, diagnose, and improve IoT device health at scale.


• Build internal tools/scripts for device setup, fleet observability, QA automation, and alerting.


• Contribute to backend services that support device integration, calibration, and reliability.


• Investigate fleet-wide issues via metrics/logs/telemetry;drive remote fixes to minimize downtime.


• Tune hardware in the field (e.G., camera exposure, detection modes, connectivity parameters).


• Run periodic health assessments;recommend firmware/deployment improvements.


• Be the internal point person for hardware health, sharing clear reports with ops.


• Author troubleshooting guides and playbooks for consistent deployments.


• Travel occasionally (~20%;otherwise fully remote) for QA, installs, and on-site debugging.

What you'll bring

• 5+ years professional software experience.


• Hands-on with distributed Linux devices/IoT fleets.


• Python and SQL proficiency;production-quality code.


• Familiarity with observability/monitoring (DataDog, OpenTelemetry, Prometheus, Grafana).


• Strong Linux chops (e.G., dmesg, journalctl, ip, systemd).


• Connectivity background (cellular LTE/5G, Wi-Fi/HaLow, etc.).


• Bonus: C++, device telemetry pipelines, reliability platforms.


• Excellent communicator;comfortable with ambiguity and ownership.

The upside

• $160k $190k salary + meaningful equity.


• Remote across North America (West Coast time zone a plus).


• Health insurance (employee & dependents), 401(k).


• Laptop + home-office setup.


• Unlimited PTO (10-day minimum).


• Team off-sites 2 /year.


• High-impact role on a small, fast-moving team.

Visa sponsorship: not available

Travel: ~20% (otherwise fully remote)