Job Description

In This Role, Your Responsibilities Will Be:

  • Troubleshoot, communicate, and manage support issues utilizing the Emerson ticket management system
  • In-depth knowledge of Fisher Flow Controls business systems, databases, and business processes.
  • Gather requests and define needs for system and process improvements, including both IT support processes and business processes as well.
  • Participate in testing and verification of system upgrades and fixes
  • Other business system-related activities and general IT user support functions as required
  • Work with functional staff to resolve their issues
  • Work with technical and other support staff to ensure prompt resolution of issues, as well as adherence to service level agreements

Who You Are:

  • You readily act on challenges, without unnecessary planning and you will actively listen and checks for understanding and work with people to establish explicit performan...

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