Job Description

Main missions

Your responsibilities include:

  • Lead a team of developers in the design, development, and delivery
    of new features and enhancements for the Secure GPT service, ensuring the timely delivery of high-quality features that meet acceptance criteria and align with the product vision.
  • Define and prioritize user stories
    based on business value and user needs, and manage the product backlog to reflect the latest priorities and business objectives.
  • Develop new functions and enhancements
    around Secure GPT API usage while identifying opportunities for improvement in API Operations processes, particularly in observability automation and customer service delivery.
  • T
    ake ownership of service issues and incidents, troubleshooting and resolving API-related issues
    to ensure seamless user experience and high service availability, and
    serving as a point of escalation for stakeholders
    seeking assistance.
  • Ensu...

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