Job Description
Main missions
Your responsibilities include:
- Lead a team of developers in the design, development, and delivery
of new features and enhancements for the Secure GPT service, ensuring the timely delivery of high-quality features that meet acceptance criteria and align with the product vision. - Define and prioritize user stories
based on business value and user needs, and manage the product backlog to reflect the latest priorities and business objectives. - Develop new functions and enhancements
around Secure GPT API usage while identifying opportunities for improvement in API Operations processes, particularly in observability automation and customer service delivery. - T
ake ownership of service issues and incidents, troubleshooting and resolving API-related issues
to ensure seamless user experience and high service availability, and
serving as a point of escalation for stakeholders
seeking assistance. - Ensu...
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