Software engineer with AWS Chat/ 100 Remote in Mexico

Job Profile: Software engineer with AWS Chat

Job Type: Full-time based job Opportunity

Location: 100% Remote in Mexico

Job Description:

AWS / Amazon Connect Chat Engineer

Role Overview

The AWS / Amazon Connect Chat Engineer is responsible for designing, developing, and maintaining secure, scalable chat and messaging solutions using Amazon Connect. This role focuses on integrating web and mobile frontends with cloud-based contact center services, third-party platforms, and AI-driven participants, while ensuring compliance, performance, and observability.

Key Responsibilities

Frontend & Channel Integration

• Design and implement Amazon Connect Chat integrations for web and mobile applications using React, Angular, and Amazon Connect Mobile SDKs.
• Develop reusable frontend components for live chat, messaging widgets, conversation history, and agent/customer interactions.
• Ensure responsive, accessible, an...