Software Licensing Consultant Sr.

Requisition Number: 103309 

Title: SLS Senior Consultant (GDN) 

Ms licensing Procurement + Contract Negotiation 

The Opportunity:We are seeking an experienced Senior License Desk Consultant to head up parts of the delivery for a strategic Microsoft License Desk project for a large global client with key Stakeholders in the US and in the Netherlands. The ideal candidate will bring deep hands-on expertise with managing complexities of a Global Microsoft Agreement with proven experience managing Microsoft vendor licensing. This is a client-facing role requiring excellent communication skills and the ability to work both independently and with the Insight delivery team located in EMEA and India to support client enterprise stakeholders.Key Responsibilities:

· Serve as the primary point of contact and trusted advisor for key stakeholders within a large, multinational client organization.

· Co-Lead and oversee the successful delivery and evolution of the managed service for the assigned client account.

· Manage day-to-day services operations, ensuring service level agreements (SLAs) are met and operational excellence is maintained.

· Oversee and guide the License Desk operations supporting the client.

· Ensure effective and proactive communication with client stakeholders at various levels, providing regular updates, reports, and strategic insights.

· Ensure high-quality data management and effective utilization of capabilities within client owned tooling and data repositories.

· Collaborate with internal team members to escalate, troubleshoot, and continuously improve delivery outcomes

· Communicate directly with client stakeholders in clear, fluent English,

· Collaborate with internal team members to escalate, troubleshoot, and continuously improve delivery outcomes

Required Skills and Experience:

· 5+ years in License Desk or SAM roles, including delivery of managed services to complex multinational clients, with a focus on Service Desk activities.

· Extensive hands-on experience with Microsoft licensing and related agreement management activities

· Excellent written and spoken English skills are mandatory for this role

· Experience working within a global service delivery model, collaborating with geographically dispersed and multidisciplinary teams.

· Solid understanding of SAM best practices and software lifecycle.

Desired Skills (Bonus Points):

· Relevant certifications (e.g., ITAM certifications, specific Microsoft certifications).