Software Quality Assurance Analyst

Division: Information Technology

Group/Sector: Digital Office Group

Reporting to: Service Quality Assurance Supervisor

About the Role

Join our Service Solutions and Quality Control team as a Service Quality Assurance Analyst . This position is ideal for early-career professionals who want to build expertise in software quality assurance and testing within a dynamic IT environment.

Key Responsibilities

• Develop test scripts aligned with system functionalities and business requirements.
• Perform acceptance testing and ensure defined metrics are achieved.
• Report defects, errors, or issues encountered and track their resolution.
• Provide timely responses to system/process inquiries or clarifications within the warranty period; conduct walkthroughs as needed.
• Ensure compliance with testing standards and ...