Software quality assurance

Job Title: Software Quality Assurance
Location: Chennai-AMBIT ; Flexible to work in shifts, as required by business needs.
Experience: 5-7 Years
Experience & Qualifications
5–7 years of relevant experience in Quality Assurance for IT services and support projects
Strong expertise in Quality Assurance and Quality Control concepts
Experience in planning and conducting internal quality audits and risk reviews
Ability to conduct process-related training and awareness sessions
Experience in facilitating process implementation across teams
Strong analytical, communication, and interpersonal skills
Ability to work effectively with resources at all organizational levels
Ability to work independently; work-from-office role based in Chennai
Proficient in MS Office tools, basic computing, and Excel
Key Responsibilities
Lead quality initiatives, certifications, and audit cycles
Facilitate process implementation and conduct training sessions
Perform process reviews and quality audits
Collect, analyze, and publish process metrics and insights
Identify and recommend process improvements
Conduct risk assessments and provide early warning reports
Required Skills
Strong understanding of Quality Assurance and Quality Control concepts
Good knowledge and hands-on experience with ITIL, ISO 9001, and CMMI.
Excellent analytical, communication, and interpersonal skills
Ability to collaborate across all organizational levels
Self-driven and capable of working independently
Proficient in MS Office tools, particularly Excel