Software Support Consultant / Customer Success Manager

For our international service team, we are looking for a customer-oriented consultant to join our Hilversum office.

We’re looking for someone who can help us deliver outstanding service to our customers. In this role, you’ll support clients with configuration tasks, analyze their queries related to Klopotek applications, assist with implementing new software applications or features, and collaborate with our development and operations teams to resolve issues.

We value team players who thrive in collaborative environments and enjoy working closely with customers. You’re passionate about helping customers succeed and building strong relationships. You’re eager to dive deep into our products and you like learning new technologies. You are able to explain complex ideas in simple, clear language. Strong communication skills are a must, as are a positive and constructive attitude.

You’ll join our team in Hilversum; part of a global organization with headquarters in B...