Job Description
Roles & Responsibilities:
• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.
• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.
• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.
• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.
• Job ...
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