Job Description
Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we'd love to meet you. In this role you will:The role and responsibility of Technical Service personnel include but not limited to the following:1. Inverter installation instruction and maintenance training;2. Answering consulting phone calls, Reply the e-mails for customer support;3.Remote or onsite inverter troubleshooting. Inverter replacement, defect inverter troubleshooting and able to do site visit when needed.4. Collect clear after-sales support cases Data and report to the leader.5. Other teamwork assigned by the team leader.6.Having knowledge of String Inverter, Hybrid Inverter and Utility Based Projects adding advantage.7. Responsible for after-sales support activity in Particular Re...
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