Job Description

Description

:

The opportunity:

The Solution Architect is responsible for the design, integrity, and quality of the SAP solution within Service Management. They manage their respective stream in collaboration with the service provider for Level 2 (L2) incidents and coordinate with the product team on Level 3 (L3) changes. This role ensures that the SAP solution and services deliver the required functionality and meet business requirements. The Solution Architect manages delivery activities in their respective stream, as well as to the continuous optimization of service operations. They are accountable for managing workstream interdependencies, primarily—but not exclusively—across the assigned end-to-end stream.

How you’ll make an impact:

  • Define the technical SAP solution, ensuring alignment with other modules and integrated applications through close collaboration with other Solution Architects.
  • Engage in requireme...

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