Solution Consulting Manager

Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like ASUS, Docker, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.

About The Role

We’re hiring a Solution Consulting Manager to lead the delivery of Improvado’s Professional Services projects. This is a hands‑on role. Your main focus will be guiding clients through onboarding and implementation of our data product:

• You will act as a technical consultant for clients, explaining product capabilities, validating marketing use cases, connecting data sources and data schemas, and ensuring everything is structured correctly for reporting, including marketing dashboards.
• You’ll manage custom implementations end‑to‑end and take ownership of the technical side — especially around data modelling, decomposing work into appropriate tasks and handover to analytics with ongoing technical supervision and proper UAT.

What You’ll Do

• Lead full‑cycle client implementations and manage multiple projects at once.
• Work directly with client data, validating SQL models and database structures.
• Turn messy marketing data into scalable, analytics‑ready datasets.
• Run client meetings, set expectations, and drive delivery at a high standard.
• Own project plans, scope, timelines, and communication.
• Partner with Engineering, Product, Sales, and Support to ensure smooth execution.

About You

• Experience with marketing data or BI tools.
• Solid understanding of data modeling, relational databases, and analytical schema design.
• 3+ years in client-facing technical roles (Project Lead, Sales Engineer, TAM, etc.).
• Able to run complex projects independently and keep multiple priorities under control.
• Comfortable leading conversations with clients at all levels.
• Strong SQL skills — confident with querying, validating, and troubleshooting data.
• Technically hands‑on — not just coordination, but willingness to deep‑dive into data work and understand the full picture.

Nice to Have

• Interest in AI tools and automating workflows.
• Comfortable jumping in and solving customer issues directly when needed.

What We Offer

• Remote‑first environment.
• Strong product/market fit: marketing data product for US‑based enterprises.
• 20 working days of PTO per year.
• US holidays and additional days off.
• Extremely fun & open startup environment.
• Professional development reimbursement.