Job Description

Role Purpose
We are hiring for the role of Solution Specialist- Retail. This is an Individual Contributor role reporting to the City Head.
In your role, you'll be instrumental in advancing our mission by acquiring merchants and tailoring solutions to meet both their expressed and unspoken needs. Beginning with our user-friendly POS devices that simplify payments, you'll extend our suite of solutions that fuel a merchant's growth. This includes solutions to enhance customer loyalty, analytics for informed decision-making, seamless billing and inventory management, flexible working capital options, and seamless digital payments.
THE RESPONSIBILITIES WE ENTRUST YOU WITH
Expand Merchant Network:
Acquire quality merchants to grow our merchant ecosystem.
Merchant Engagement:
Be on the field each day, visit merchants' doors-to-door to understand their challenges and needs, and build a trusting relationship.
Solution Crafting:
Utilize your product knowledge to develop concise and practical solutions for merchants and present them in a clear and relatable manner.
Prospecting and Closing Deals:
Identify potential merchants, follow up, and close deals. Look for opportunities to upsell.
Process guardian:
Diligently following our processes for acquiring, onboarding merchants, following our compliance policies and procedures, and fulfilling necessary documentation and reporting for sales management.
Market Awareness:
Updated on market trends and competition. Share insights to improve our products.
Preferred candidate profile
Experience & Relevant Experience:
2 to 6 years in an Individual Contributor capacity
In a frontline sales role.
Front Line Retail Sales in Fintech, Banking and Financial Services, including Insurance, Solution Selling in IT and SAAS products, Quick Commerce, E-Commerce, FMCG, FMCD, Telecom will be preferred. Prior experience in POS Sales, Solution Selling, EMI Deals, and Working Capital Loans is desirable but not necessary.
Role: Field Sales Executive
Industry Type: Fin Tech / Payments
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Retail & B2 C Sales
Education
UG: Any Graduate
About company
Pine Labs is a leading Indian merchant platform company that provides innovative payment solutions and financial technology services to merchants and consumers. Founded in 1998 and headquartered in Noida, Pine Labs initially started as a provider of card-based payment and loyalty solutions but has evolved into a major player in the digital payments ecosystem.
The company offers a comprehensive range of services including point-of-sale (POS) terminals, QR code-based payments, Buy Now Pay Later (BNPL) options, prepaid and gift card solutions, and merchant lending. Pine Labs POS devices support a wide array of payment methodscredit and debit cards, UPI, wallets, and contactless paymentscatering to millions of small, medium, and large merchants across sectors like retail, hospitality, and healthcare.
One of its standout offerings is enabling merchants to provide BNPL services, making high-value purchases more affordable for consumers. Over the years, Pine Labs has expanded beyond India, entering markets in Southeast Asia and the Middle East. The company has attracted significant investment from global investors like Sequoia Capital, Temasek, Mastercard, and Pay Pal, which reflects strong confidence in its growth and technology.
Pine Labs also focuses on digitizing offline merchants, empowering them with analytics, inventory management, and customer engagement tools. Its solutions simplify complex payment processes, enhance customer experiences, and drive business growth. With continuous innovation and a customer-first approach, Pine Labs has firmly positioned itself as a pioneer in the fintech space, bridging the gap between consumers, banks, and merchants in the rapidly evolving digital economy.

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