Solution Specialist

Overview

The Solution Specialist is expected to provide IT enabled customized solutions to address business pain points. He/she is responsible for understanding a client's needs and recommending products and services to meet those needs. This may involve analyzing data, conducting research, and collaborating with other professionals to develop effective solutions.

Primary Duties and Responsibilities

• Effectively communicate with business users to gather requirements.
• Analyzing business processes to improve efficiency and decrease costs.
• Consulting with business users about potential solutions, recommending appropriate technology applications.
• Liaising with business users to ensure that they are satisfied with the solution, providing them with regular updates on progress, and answering their questions.
• Drafting project plans that outline the scope of work, needed resources, and time frame for completi...