Solutions Account Manager - Research Intelligence (Ontario based)

About The Role

Do you excel at building executive relationships that deliver account growth and retention? Are you able to blend strategic planning with hands‑on sales execution in a dynamic environment?

The Solutions Account Manager will drive the expansion of our Research Intelligence business by securing new sales and fostering the growth of our existing customer base through renewals and strategic upsell/cross‑selling initiatives, achieved through strong partnerships with your accounts. The cornerstone products within the Research Intelligence portfolio include Scopus, SciVal, Pure and Digital Commons. In this pivotal role, you will be responsible for establishing and nurturing customer relationships. Leveraging internal and external resources, your goal is to maximize the value delivered to our customers, ensuring sustained customer satisfaction and retention. You will partner with your accounts, calling on key stakeholders to measure and improve client satis...