Solutions Architect

What you will do:

• Enable customers - You will work with our Customer Success and Sales teams to educate customers on how to best use Sendbird. 


• Lead implementation design - Consult with customers on technical and UI design to architect efficient and scalable solutions to deliver the best user experience.


• Build vertical solutions - Build tools and vertical solutions with Sendbird for customers as the need arises such as third-party integrations. 


• Gather product feedback - Provide customer feedback to product teams and work together to close product feature gaps.


• Write technical resources -  Write blog posts, tutorials, and documentation to make the adoption of Sendbird more accessible to developers.


• Coordinate projects - Help manage projects with multiple stakeholders, both internal or external, to ensure timely and successful launches of Sendbird integration.

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