Job Description
Our client is looking for a dedicated Customer Service professional to join our Solutions Center team. You will be an important representative of the brand, providing support to our customers. You will deliver outstanding customer service over email, chat, and phone by problem -solving technical issues, providing end -user support, ensuring customers are using our products correctly, and facilitating a seamless ordering process. You will also flag trends in customer cases to other teams (i.e. quality and logistics teams) to solve ongoing issues that our customers raise.